1. Acceptance
By creating an account, accessing, or using the Services, you agree to these Terms and our Privacy Policy. If you use the Services on behalf of an entity, you represent that you are authorized to bind that entity and that entity accepts these Terms.
2. Changes to Terms
We may update these Terms. We will post changes and update the date above. For material changes we will provide additional notice. Continued use after the effective date means you accept the updated Terms.
3. Eligibility and Accounts
- You must be at least 18 or the age of majority in your jurisdiction. If you are 13 to 17, you must have parental or guardian supervision.
- Provide accurate registration information and keep it current. You are responsible for safeguarding your credentials and for all activity on your account.
- Do not share passwords or allow unauthorised use of your account. Notify us promptly of any suspected compromise.
- We may refuse accounts or reclaim usernames where appropriate.
4. Subscriptions and Billing
- Plans. The Services are offered on subscription plans that may differ by features or usage limits.
- Free trials and promotions. We may offer trials or promotional pricing. Limits may apply. After a trial, standard plan pricing applies unless you cancel.
- Payment method. You authorise us and our payment processor, such as Stripe, to charge your payment method for recurring fees, taxes, and any applicable charges.
- Auto-renewal. Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date. Renewal charges use your current payment method.
- Price changes. We may change prices for a future billing cycle and will provide notice. If you do not agree, cancel before the change takes effect.
- Taxes. Fees are exclusive of taxes. You are responsible for applicable sales, VAT, GST, or similar taxes.
- Failed payments. If a charge fails, we may retry, invoice you, and suspend or downgrade access until payment is resolved.
5. Beta Services
We may provide preview or beta features for evaluation. Beta features are provided as is and may change or be withdrawn. Do not use beta for production data. We may use feedback you provide without restriction.
6. Cancellation
You may cancel at any time in your account settings or by contacting support. Cancellation stops future renewals. Access to paid features continues until the end of the current billing period unless stated otherwise at the time of cancellation.
7. No Refunds
All fees are non-refundable and non-creditable once charged. This includes partial months or years, unused time, feature downgrades, plan changes, add-ons, and one-time fees. Chargebacks are not an appropriate remedy for subscription disputes. Contact support for billing questions.
We may issue a refund only where required by law or if we terminate your subscription without cause. Cancel before the renewal date to avoid future charges. This policy applies regardless of usage following purchase.
8. License and Intellectual Property
Subject to these Terms and payment of fees, we grant a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal business or personal purposes. The Services, including software, code, features, and content, are owned by Hawkeye or its licensors and are protected by intellectual property laws. No rights are granted except as expressly provided.
- No reverse engineering, decompiling, or attempting to access source code where prohibited by law.
- No resale, lease, time-share, or providing the Services to third parties except as permitted by plan terms.
- No removal of proprietary notices.
9. User Content and Data
- You retain ownership of content and data you submit to the Services.
- You grant us a worldwide, royalty-free license to host, process, transmit, and display your content to provide and support the Services and to comply with law.
- You are responsible for your content and for obtaining all rights necessary to upload or share it.
- We may generate aggregated or de-identified insights that do not identify you, which we may use to improve the Services.
10. Acceptable Use
- Do not violate law or the rights of others.
- Do not upload malicious code, interfere with the platform, or attempt unauthorised access.
- Do not send spam or abuse messaging features. Marketing communications must comply with applicable consent laws.
- Do not infringe intellectual property or privacy rights.
11. Suspension and Termination
- We may suspend or terminate access for violations of these Terms, non-payment, legal requests, or to protect security or integrity.
- Upon termination your license ends and we may delete data consistent with our retention commitments. Provisions intended to survive will survive.
- If we terminate without cause, we may provide a prorated refund for the unused prepaid period. If termination is for cause, no refund is due.
12. Disclaimers
The Services are provided as is and as available. We disclaim all warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted or error-free operation or that results will meet your requirements.
13. Limitation of Liability
To the fullest extent permitted by law, Hawkeye and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, revenue, data, or goodwill. Our aggregate liability for all claims arising from or related to the Services will not exceed the fees you paid for the Services during the twelve months before the event giving rise to liability, or one hundred US dollars if you have not paid fees.
14. Indemnification
You will defend, indemnify, and hold harmless Hawkeye and its affiliates from and against claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from your content, your use of the Services, or your breach of these Terms or applicable law.
15. Dispute Resolution and Arbitration
Before filing a claim, you agree to try to resolve the dispute informally by contacting [email protected]. If not resolved within 60 days, disputes will be resolved by binding arbitration on an individual basis under the rules of the American Arbitration Association. Class actions and jury trials are waived. You may opt out of arbitration within 30 days of first accepting these Terms by emailing [email protected] with your account email and a statement that you opt out. Small claims court matters may proceed there.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of laws. Subject to the arbitration clause, the courts located in Florida have exclusive jurisdiction. Export control and trade sanctions laws apply. You confirm you are not on a prohibited party list.
17. Miscellaneous
- Entire agreement. These Terms and the Privacy Policy are the entire agreement.
- Severability. If a provision is unenforceable, the remainder stays in effect.
- No waiver. A failure to enforce a provision is not a waiver.
- Assignment. You may not assign without our consent. We may assign to an affiliate or in a transaction.
- Third-party services. The Services may integrate with third-party platforms, such as payment processors and communications providers. Their terms apply to their services.
- Electronic communications. You consent to receive service communications electronically. Marketing communications require applicable consent and can be withdrawn.
18. Contact
Hawkeye Asset Management LLC
Attn: Legal Department (DashSlayer)
Support: [email protected]
Legal: [email protected]
Address: 6111 Shallowford Rd Ste 105-D 235, Chattanooga, TN 37421